Is your outdated point of sale (POS) system struggling to keep up with the volume of business in your wireless or electronics shop?
Maybe an older or more manual solution was fine when you first opened, but with today’s inventory of endless phone options, accessories, and plans to choose from, your old wired registers can’t keep up. Losing every third sale from system failures is killing your profits and customer satisfaction. But there’s a better way: a robust wireless store POS system.
This post walks through six top options for wireless store POS systems. For each, we’ll talk features and pricing, giving you all the information you need to make the best decision for the future of your store.
Why You Need a Wireless Store POS System
Before we get into our list of the top point of sale solutions for wireless retailers and repair shops, let’s answer a critical question: Why do wireless retailers need a point of sale system?
A dedicated POS solution allows wireless retailers to ring up sales, take payments, manage inventory, analyze data, and operate stores efficiently. Modern cloud-based POS systems seamlessly handle electronic merchandise tracking, unlike basic cash registers.
Related Read: 7 Tips on How To Choose a POS System
Implementing a POS delivers wireless stores key benefits, including:
Improved Inventory Management
- Real-Time Tracking: Wireless stores and repair shops have complex, rapidly changing inventories. A POS allows you to accurately monitor these goods, avoiding overstocking and stockouts.
- Efficient Stock Control: As you grow your business, it can be challenging to keep managing your inventory by hand or with a manual spreadsheet. POS systems automate reordering alerts, optimize on-hand inventory, and reduce human error.
Enhanced Customer Service
- Faster Checkout Process: Customers hate when basic transactions drag on. If you have long lines at your checkout, you might lose customers who decide to try again another day or try another shop. By accelerating everything from ringing up multiple SKUs to taking payments, a POS system helps you speed up the checkout process and reduce the risk of losing customers at the finish line.
- Access to Customer Data: POS software centralizes client details like contacts, order histories, and preferences. This data facilitates personalized interactions that build loyalty, plus targeted promotions when new devices or accessories arrive that match their needs. Advanced POS solutions also may have SMS capabilities, allowing you to reach out to customers regarding repair timelines or order updates.
Sales and Reporting Insights
- Sales Analytics: Point of sale reporting provides wireless retailers with valuable decision-making data. By tracking revenues, margins, and product performance metrics, owners can spot top-sellers, seasonal sales patterns, and more.
- Financial Tracking: Robust POS systems record profits, costs, overhead portions, and other financial KPIs that enable profitable operations. Monitoring this data can prevent revenue bleeds or margin compression when understood and acted upon. No retailer should fly blind on core financials.
Security and Fraud Prevention
- Transaction Security: Payments represent a vulnerability point for stores. Customers expect their payment information to be protected. POS systems enable tokenizing cards, encrypting data, and reassuring shoppers they transact securely.
- Inventory Accuracy: Inventory shrinkage due to errors, theft, and damage can create problems for your bottom line. POS solutions maintain perpetual inventory accuracy, ensuring counts match actual shelves.
Armed with this information, you understand the importance of using a point of sale system for your wireless store. Let’s now examine the top solutions you might consider implementing in your store.
Rain POS is an all-in-one retail point of sale system built for specialty retail stores. Rain integrates an e-commerce website with in-store inventory, giving you real-time visibility and syncing across all sales channels. Robust reporting and analytics help you track sales, inventory levels, and other key metrics to inform better business decisions.
Rain also provides an omnichannel loyalty program that lets you track customer rewards points whether they shop online or in-store. And it includes automated marketing tools like SMS text messaging, email campaigns, and social media tools to engage customers across channels.
Key Features:
- Detailed product matrix building for cell phones and devices
- Accessory pairing and bundle building
- Activation and number porting integrations
- Extended warranty and protection plan tracking
- Trade-in tracking and reporting
Pricing: Rain POS offers tiered pricing plans based on the number of store locations, users, and features needed. Contact their sales team for a customized quote.
Square offers a modern, mobile point of sale system that allows businesses to accept payments anywhere using a smartphone or tablet. With outstanding hardware options optimized for retail stores and restaurants, Square POS works equally well on Android and iOS devices. The software can even run offline when an internet connection is unstable.
For support, Square offers 24/7 customer service by phone, email, and an online help center with guides and FAQs. Users can also schedule one-on-one support sessions for more complex issues.
Key Features:
- Easy syncing of large product catalogs
- Warranty and protection plan tracking
- Trade-in programs
- Location-specific pricing
Pricing: Pricing starts at free for basic features, then scales to $89 per month per location for the Plus plan with advanced capabilities like inventory management. Custom pricing is also available for enterprise retailers with multiple locations.
Lightspeed Retail is a cloud-based point of sale solution built specifically to meet the needs of specialty retailers like electronics and wireless stores. As a cloud platform, store owners can remotely access sales data, inventory metrics, and other analytics from any internet-connected device. The software enables multi-location businesses to manage all stores from one unified dashboard.
For hardware, Lightspeed provides complete iPad-based POS kits containing cash drawers, receipt printers, and barcode scanners. Retailers can also add modular add-ons like mobile payment systems and wireless scanners for mobility.
Key Features:
- Centralized multi-location management
- Serialized inventory and warranty tracking
- Repairs module and protection plan upsells
- Carrier integrations for activations and number porting
Pricing: Lightspeed is available on a monthly subscription model, starting at $69 per month per register. Enterprise quotes with custom pricing are also available for large, multi-location retailers.
NetSuite offers an integrated cloud-based platform covering ERP, financials, inventory, order management, HR, CRM, and omnichannel commerce. For store owners, NetSuite delivers real-time visibility into KPIs like sales, profits, and stock levels across online and offline channels.
For specialty retailers like wireless, electronics, and cellular stores, NetSuite enables detailed tracking of warranty and protection plans, trade-in programs, and device-specific metrics. The software centralizes the management of accessories, bundles, and other high-margin add-ons to optimize upsell opportunities. Location-specific pricing, customer purchase history, and robust reporting provide data-driven insights to boost sales.
Key Features:
- Unified cloud platform covering POS, financials, inventory, order management, HR, and CRM
- Real-time analytics and reporting across locations and channels
- Warranty, protection plan, and trade-in tracking
- Accessory bundling and upsell optimization
Pricing: Pricing is only available upon request from NetSuite through a conversation with their sales team.
Paladin point of sale software helps independent retailers run more efficiently. The system automates inventory management, freeing up staff from time-consuming inventory tasks. Features like forecasting tools, suggested reorders, and dashboard reporting optimize stock levels and product mix to match demand.
For mobile retailers, Paladin provides robust omnichannel capabilities, connecting online, retail stores, and mobile commerce. The software centralizes the management of multiple locations from one unified dashboard. Customers can also access a loyalty program and rewards that sync across all storefronts.
Key Features:
- Automated inventory forecasting and reorder suggestions
- Omnichannel connection of online, retail, and mobile
- Centralized multi-location reporting and management
- Customer loyalty program and rewards syncing
- Integrated credit card processing
Pricing: Pricing is only available upon request from Paladin through a conversation with their sales team.
CellSmart POS is a specialty retail software solution built specifically for wireless and cellular stores to optimize complex sales and service models.
The system provides robust tracking of devices throughout their lifecycle, along with detailed customer records. Wireless retailers can manage phone device details, service plans, protection plans, trade-in values, contract renewal dates, and repair tickets in one unified platform.
CellSmart POS helps stores upsell high-margin accessories and services through integrated features for upgrades, activations, repair management, and customer loyalty programs. The software also includes employee management features to help keep track of staff and manage commission-based workers.
Key Features:
- Device tracking including stats, service plans, repairs details
- Customer relationship management (CRM)
- Contract renewal alerts and automated notifications
- Repair module with status tracking and text message updates
- Accessory bundles and service upgrades
- Individual employee goals and commission tracking
- Advanced reporting on profits, margins, sales, and inventory
Pricing: See the exact price of your perfect, custom solution with our transparent build and price tool.
Selecting the Best Wireless Store POS System for Your Business
The six solutions covered in this post all offer promise, but remember that independent wireless shop owners need a POS system tailored to their needs rather than adapted from general retail. Also, remember that no single point of sale system is the right fit for every store.
If you run a wireless or cell phone repair shop, you need a POS solution with features built for stores like yours. CellSmart POS offers a custom-built system designed to manage device trade-ins, plan management, and component-level repairs. Our system supports the entire customer lifecycle for mobile retailers, from the original sale to support and repairs.
By embedding customer relationship management, device resale modules, layaway options, and loyalty programs within our POS software, CellSmart aims to help independent stores deliver unmatched service.
Schedule a demo of CellSmart today to see how a wireless-first POS provides the right tools to help your store thrive.
