4 RepairShopr Alternatives To Consider Right Now

Are you looking to save time, increase your revenue, and elevate your customer satisfaction? 

Then it’s time to upgrade your repair shop’s point of sale (POS) and repair management system! 

If you’re in the market for an alternative to RepairShopr, we’re here to help. In this blog, we’ll share four of our favorite RepairShopr alternatives to give your repair shop’s productivity and profitability a major boost. 

RepairShopr Alternatives: Features To Look For

RepairShopr is a software solution designed for small business owners in the repair industry, with a particular focus on computer and cell phone repair shops. Their software offers a robust ticketing and repair management system, along with other features like email marketing and accounting integrations. 

Whether you’re looking for a direct competitor to RepairShopr with similar features or you’re hunting for something completely different, we’ve got you covered. 

Let’s start your RepairShopr alternative journey by exploring some key features to look for: 

• Repair Tracking: Your system should track a device’s journey through the repair process, making it easy to enter the device into your system, add intake notes, assign it to a technician, and mark the service as complete.

• Repair Updates: Along with monitoring repair progress, the system should keep your customers up to date on the status of their device, letting them know when their repair has been assigned to a technician and when it’s ready for pickup. 

• Custom Quotes: Your system should make it easy to generate custom quotes for your customers for complex repairs. 

• Inventory Management: Your system should keep track of everything you have in stock in your shop, from repair parts to add-on accessories. If you sell new and used devices, serial number inventory management is a must-have. 

• Loaner Device Management: Offering loaner devices is a great way to boost customer satisfaction, so make sure your system allows you to manage device loans. 

• Full POS Functionality: If your shop sells electronics and accessories alongside repair services, then you need a repair management system that also functions as a POS system. 
• Customer Loyalty: Your system should include a built-in loyalty program that allows you to reward customers for choosing your shop for all their electronics needs. 

All small businesses have unique needs, so create your own list of features that will make the biggest difference for your shop. 

Now that we’ve covered the basics, let’s explore four RepairShopr alternatives, along with their best features, reviews, and pricing. 

1. Striven

Striven is a RepairShopr alternative designed to streamline your business’ operations, allowing you to manage your customers, technicians, and finances with ease. 

To help your business complete repairs efficiently, Striven includes a ticketing system, a calendar for scheduling repair appointments, and a project management tool to help you and your team tackle tasks. 

In addition to these repair and maintenance planning features, Striven offers a suite of advanced back office features that can help you track your customers’ behaviors, your expenses and revenue, and your business’ efficiency. 

Striven is a solid option if your shop specializes exclusively in repairs, but it may not be a comprehensive solution if your business has a retail component. 

Reviews

Striven has earned a 4.8 out of 5 star review on Capterra. Here’s what one customer has to say about the software: 

“I love the customization of this software. I can treat any report that narrows down exactly the info I need for invoicing, quoting, part management, and more.” — Ashley P. 

Pricing

Striven offers two tiers of pricing depending on your business’ size. Their most affordable plan will cost you $35 monthly, while their enterprise solution costs $75. 

2. Lightspeed 

While Striven’s strength lies in its project management and reporting tools, Lightspeed is a RepairShopr alternative with powerful POS capabilities. 

Lightspeed offers a full suite of features to help you run an efficient and profitable electronics store, including inventory management, e-commerce integration, and a customer relationship management (CRM) system. 

In addition to these retail tools, Lightspeed also allows you to offer repair and custom build services through their work order tool. 

If you own an electronics shop that offers a few services on the side, Lightspeed might be a good option for your business. 

Reviews

Lightspeed’s customers rate the software 4.1 out of 5 stars on Software Advice. Check out this user’s review: 

“Overall, I think Lightspeed Retail is an excellent product and very simple for most any retail operation. I highly recommend it to colleagues for their POS/Inventory/eCom solutions.” — Elizabeth

Pricing

Lightspeed offers three pricing options, with their most affordable plan starting at $89 per month and their most popular plan costing $189 monthly. 

3. RepairDesk

RepairDesk is a RepairShopr alternative serving electronics, jewelry, and drone repair shops. 

RepairDesk offers full POS and repair management capabilities, allowing you to create a custom intake form, schedule appointments, track the progress of repair tickets, and facilitate sales with ease. 

Another unique feature of RepairDesk is that you can offer mail-in repair services, expanding your business’ reach and making your customer experience more convenient. 

If you’re looking for a repair-focused POS system to replace RepairShopr, RepairDesk should be a strong contender. 

Reviews

RepairDesk boasts a 4.7 out of 5 star rating on Capterra. Here’s a snippet from one positive review: 

"RepairDesk is taking the time to build out its software constantly to be exactly what anybody in the Repair community needs. They listen to feedback and suggestions and work with every shop individually to make one of the best software options out there!” — Travis G. 

Pricing

RepairDesk offers several pricing options, with their most popular plan starting at $119 per month. 

4. CellSmart POS

CellSmart POS is a POS and repair management system designed specifically for electronics repair shops. 

This RepairShopr alternative offers the perfect blend of features to help you run a streamlined, profitable repair and retail business. 

CellSmart POS makes it easy to generate custom repair quotes, track repair progress, and give your customers real-time updates via text about their devices. Another unique CellSmart POS feature is loaner device management, which allows you to provide your customers with a temporary device while theirs is being serviced. 

Along with a full suite of repair management features, CellSmart POS includes full POS functionality, enabling you to make sales, track your inventory, and monitor your business’ performance. These features give you the opportunity to boost your profits and expand your customer base by selling new and used electronic devices and accessories. 

If you’re looking for a RepairShopr alternative with all the right features, CellSmart POS is your solution. 

Reviews

CellSmart POS’ customers have rated it 4.5 out of 5 stars on Capterra. Here are one user’s thoughts on the RepairShopr alternative: 

“I have been using CellSmart POS for the past 4 years now, and it has probably been one of my best investments ever. I especially love features like customer text alerts and loyalty keytags which have helped me generate more revenue and establish a strong customer base. It's just simple and user-friendly software that I am totally happy with.” — Mark P. 

Pricing

You can use CellSmart POS’ build and price tool to design a custom solution for your shop and generate an instant quote. 

Upgrade to the Best RepairShopr Alternative

Are you ready to make the switch to a powerful new POS and repair management system? 

CellSmart POS has all the tools you need to transform your repair shop, save time, and boost your profits. 

See CellSmart POS in action by scheduling a live demo today.