As a cell phone repair store, fixing broken devices is only part of your job. You’re also managing orders, tracking inventory, handling customer service, and making sure everything runs smoothly.
The right repair management software can help you tackle this lengthy to-do list and grow your business.
But not all systems are the same. Some include unnecessary extras, while others miss the mark on essential features. Selecting the best system can save you time, prevent costly mistakes, and create a better experience for your customers.
To help you choose, we’re breaking down what to look for in a repair management solution — plus three top software options that deliver where it counts.
Effective repair management systems keep everything organized, reduce manual work, and make life easier for you and your customers. If you’re looking for a solution that works for your shop, start with these three must-have features.
Some systems even let you attach photos or capture digital signatures for better documentation. In short, you can say goodbye to lost orders and confusion and simply enjoy an organized workflow.
Some even support barcode scanning for faster inventory checks. When you know what’s in stock, you can avoid shortages and keep sales moving.
Some systems offer two-way messaging so customers can ask questions or confirm details. Better communication means fewer follow-up calls and an easier experience for everyone.
A repair management software with these key features will simplify your workflow and improve the customer experience, encouraging repeat business.
Every repair shop is different — which is why you should set aside time to evaluate your options and find software that fits your unique needs. Here are three top-rated solutions to consider.
Keeping up with repairs, inventory, and customer communication can be overwhelming — unless you have the right system in place. CellSmart POS eliminates the chaos when running a repair shop. Our all-in-one repair shop management system gives you all the tools to stay organized, speed up service, and improve your bottom line.
Why choose CellSmart POS:
CellSmart POS is ideal for shops that need a feature-packed, user-friendly solution to manage repairs, inventory, and staff in one place.
Pricing: Plans are tailored to fit your shop’s size and unique needs, whether you run a single-location store or a multi-shop operation. Browse our flexible options and get an instant, custom quote.
Reviews:
“I've been in the electronics industry since 2006 and Cellsmart POS is the only point of sale software that exceeded all my needs in a point of sale that’s tailored for the cellphone industry .It’s backed by excellent technical support.” — Dion Dillon, CEO, Systeme
“Sincerely the best POS system for cell phone-related stores! We recently opened our doors and thanks to CellSmart POS, we have had a flawless experience. Their technical support is WORLD CLASS! RECOMMEND!” — Juan Munoz, CellXpress Tampa
RepairShopr is a repair management system that combines ticketing, invoicing, and inventory tracking into one platform. It’s an excellent choice for shops that need an all-in-one solution to handle repairs and sales.
Why choose RepairShopr:
RepairShopr is a great fit for repair shops that need more than job tracking. With its built-in CRM, invoicing tools, and barcode-based inventory system, it bridges the gap between repairs and retail, helping you manage both services and sales without the hassle of multiple tools.
Pricing: RepairShopr offers tiered pricing plans, starting with a basic package for small shops and scaling up to comprehensive enterprise solutions for larger operations.
Reviews:
“I can’t tell you how much I appreciate it and how much RepairShopr is making my life easier, stress free, & helping my business grow. I’m spreading the word, not only best product, but best customer service I’ve ever encountered!” — Matt Jones, The Affordable Geek
“I’ve not found anything that is such a complete all-in-one solution. Inventory management, invoicing, CRM, parts and order tracking, reporting…RepairShopr does all of that. It’s pretty huge!” — Yochai Gal, Owner, Boston TechCollective
Mobile repair shops need a system that keeps up with high-volume repairs, fast inventory turnover, and customer expectations for quick service. RepairDesk is designed specifically for this corner of the industry, offering cloud-based automation and multi-store support.
Why you should choose RepairDesk:
RepairDesk is ideal for repair businesses that want a hands-off approach to routine tasks. With automation handling invoices, notifications, and inventory updates, you can focus on repairs while the system keeps everything running in the background.
Pricing: RepairDesk offers subscription-based pricing with three different plans: Essential, Growth, and Advanced. Contact their team for a custom quote.
Reviews:
“Have been using RepairDesk for years now. Always new features coming out, improving older features. They are always relevant. Any issues are quickly investigated and usually resolved just as fast. Easy to get a hold of support or management, if needed.” — Jason B., Owner
“RepairDesk has been growing at an extremely fast pace, after trying many other companies they are the only software company that are serious about their customers, with constant improvements and bug fixes.” — Joseph G., CEO, Consumer Electronics
You know how to fix a broken device — but keeping your shop running efficiently? That takes the right tools. When repair tickets pile up, inventory gets messy, and customers keep calling for updates, the last thing you need is more busy work slowing you down.
CellSmart POS is the software system you need to take back control of your store. Built for repair shops like yours, it handles the details — tracking repairs, managing stock, and keeping customers in the loop — so you can focus on getting devices back in working order. No guesswork, no headaches, just repair management software that works as hard as you do.
Stop managing repairs the hard way. Get a free demo of CellSmart POS today and see how easy running your shop can be.