Top 4 Cell Phone Repair Shop Software Providers [Reviews + Pricing]

You’ve got the best tools, years of experience, and a team of trustworthy technicians. That’s all it takes to run a successful cell phone repair shop, right?

Not quite. You can offer the best customer service and most reliable repairs in the neighborhood, but without the right cell phone repair shop software, your efforts might fall short. 

In this blog, we’ll explore why cell phone repair shop software is a must-have for small business success. Plus, we’ll share our four favorite software providers along with their key features, reviews, and pricing to help you find the best fit for your cell phone repair shop. 

Why Do You Need Cell Phone Repair Shop Software?

Cell phone repair shop software can save you time, simplify your operations, and help you and your technicians reach your full potential. Here are some of the benefits of investing in cell phone repair shop software: 

• Keep repair tickets organized: Without cell phone repair software, you run the risk of slow turnaround times, lost repair tickets, and even misplaced devices. 
• Keep customers informed: Your cell phone repair software should make it easy to keep your customers in the loop about the status of their repairs. 
• Process payments securely: Cell phone repair software with integrated payment processing makes sales a breeze. 
• Manage your inventory: Keep the right parts in stock with real-time inventory monitoring. 

These are just a few ways that powerful software can keep your repair shop operating efficiently and profitably. Now, let’s take a look at some providers that can offer these features and more. 

1. HelloClient

HelloClient is a software provider catering to the needs of business owners in the electronics, appliance, bicycle, instrument, and jewelry repair industries. 

Their repair management software is designed to help business owners offer quick turnarounds and standout customer service. Here are a few of HelloClient’s most unique features: 

• Customizable logo options let you keep your brand front and center on your repair tickets, quotes, and other documents. 
• QR codes make it easy to ask for reviews from your happy customers after they’ve picked up their repaired device. 
• Commission tracking lets you motivate your team with commissions and easily keep track of which team member is responsible for your sales. 

If you’re looking for repair shop software that makes it easy to connect with your clients and offer personalized service, HelloClient might be a good option for you. 

HelloClient Reviews

HelloClient has limited but positive reviews, with a five out of five-star rating on Capterra. Users say that they appreciate the software’s simple interface and affordable price point, but they note that it doesn’t have an extensive suite of features. 

HelloClient Pricing

HelloClient is an affordable option if you’re new to owning a repair shop or if you’re on a tight budget. Their pricing plans start at only $9 a month. 

2. RepairShopr

RepairShopr is a popular software choice among business owners in the repair, IT, and legal industries. RepairShopr promises to make managing your customers and service tickets easy. 

Check out some of RepairShopr’s key features:

• Mail-in repair management lets you serve customers across the country, expanding your reach and growing your sales opportunities.
• A customer web portal lets your customers log into a website to see the status of their repair at a glance.
• A color-coded in-shop dashboard gives your technicians a visual representation of which repairs they should prioritize to ensure speedy turnarounds.

RepairShopr is a great option if you offer mail-in repair services or if your shop tackles complex repairs that take a while to complete. 

RepairShopr Reviews

RepairShopr has a 4.4-star rating on Capterra. Most reviewers mention RepairShopr’s wide range of features, but a few complain about limited functionality. 

RepairShopr Pricing

RepairShopr offers three pricing tiers, ranging from $69.99 to $149.99 per month. 

3. Orderry

Orderry made our list of the best cell phone repair shop solutions because of their simple, straightforward software and mobile repair options. 

Along with basic repair ticket tracking, Orderry offers these features:

• Field team management lets you send technicians to your customers for added convenience. 
• Deadline management lets you assign deadlines to your technicians to ensure timely repair turnarounds. 
• An app makes it easy to keep an eye on your business from anywhere, at any time. 

If you have a team of field technicians and offer mobile repairs, Orderry might be a solid choice for your repair business. 

Orderry Reviews

Orderry has a 4.6-star rating on Capterra, with many reviewers raving about how user-friendly the system is. However, a few reviews mention frequent software bugs. 

Orderry Pricing

Orderry offers a range of pricing options, and you can expect to pay between $69 and $199 per month depending on your business’ size. You’ll also have to pay for one of their more expensive software tiers if you want help during onboarding and ongoing customer support. 

4. CellSmart POS

The last software solution on our list is CellSmart POS. Our hardware and software is designed by and for cell phone repair shop owners to help them tackle the unique challenges of success in this industry. 

Here are a few of our favorite features: 

• Point of sale (POS) functionality gives you new opportunities to make sales by selling retail accessories like cases and chargers.
• Loaner phone management lets you offer loaner devices to your customers to boost their satisfaction and help them stay connected during the repair.
• Text alerts keep your customers up to date on the status of their repair, saving you time and helping you earn their trust.
• Advanced reporting helps you understand how your shop is performing financially and make more informed decisions about your business.

Along with these helpful tools. we offer a powerful repair tracking system to help you stay organized and profitable. 

CellSmart POS Reviews

CellSmart POS has earned a 4.5-star rating on Capterra. Most reviewers mention how easy the software is to use, and others discuss how much they appreciate CellSmart POS’ customer loyalty and text alert features. 

CellSmart POS Pricing

Head to our pricing page to get a custom quote for your repair shop. 

Get the Best Cell Phone Repair Shop Software: CellSmart POS

If you’re serious about growing your cell phone repair shop, CellSmart POS is the clear choice. Our software includes a comprehensive suite of features designed specifically for electronics repair shop owners like you. 

With CellSmart POS, you can go beyond managing your repairs to boost your profits, expand your loyal customer base, and become your neighborhood’s go-to repair shop. 

Ready to see how CellSmart POS can help you achieve your small business goals? Schedule your personalized demo today.