Cell Phone Repair Parts: 5 Best Suppliers

66 percent of people who own smartphones damaged them in the last year.

And instead of buying a new one, people are turning to repair shops to replace damaged parts. But as a cell phone repair shop owner, where can you source these parts from?

Imagine the scenario: You get a discount on an iPhone 12 screen replacement. Score! Right?

Well, initially, it works fine. Three months later, the backlight dies, the screen is pixelated, and it fades to black. Cue an unhappy customer! Junk parts can cost you way more money and headaches down the road compared to quality parts.

The same goes for suppliers playing fast and loose with warranties and return policies. If a refurbished Galaxy S20 battery arrives dead, what do you do? Unless you have a solid defect or warranty process, you'll be scrambling.

You can avoid these problems by partnering with reputable cell phone repair parts providers. In this article, we highlight the top five suppliers so you can make an informed decision for your store.

Why Quality Matters in Cell Phone Repair Parts

As a repair store owner, the quality of your repairs helps build your reputation. Poor repairs equal unhappy customers, right? But without quality cell phone repair parts and repair software, you’re starting with one hand tied behind your back.

Related Read: How To Grow a Phone Repair Business in 5 Simple Steps

Sourcing high-quality cell phone repair parts is priority number one. You want original equipment manufacturer (OEM) or OEM-grade components that live up to Apple, Samsung, and other manufacturer specifications. Anything less risks harming customers’ products and satisfaction.

Common repair parts include:

• Displays and touchscreens
• Charging ports and flex cables
• Batteries
• Cameras and modules
• Speakers, mics, and buzzers
• Housings and frame components

To get legitimate, top-notch replacement parts like screens, batteries, and charging ports, you need to find suppliers you can trust — suppliers that vet products for authenticity, and specialists that provide exceptional warranty and customer support.

But not all suppliers are created equal. So, what should you look for?

Criteria for Choosing the Best Suppliers

As we’ve already mentioned, authenticity and quality are priority number one. Ask suppliers about their quality control and authentication process before purchasing.

• What steps do they take to verify part legitimacy?
• Do they work directly with Apple and other OEMs?
• Can they provide relevant certificates of authenticity or quality documentation?

The best suppliers will have certification or at least be transparent about the quality of their parts and tools.

Other criteria to consider include:

• Availability and variety: Do they have a wide selection of common parts?
• Pricing and volume discounts: Is their pricing transparent and fair, and do they offer discounts or loyalty rewards based on order volume?
• Warranty and return policies: If authentic parts arrive faulty or get lost, do they have guarantees and custom policies in place?
• Shipping and logistics: How quickly can they deliver the parts you need? Can they deliver both high-volume purchases as well as one-off specialty parts at short notice?
• Customer service: You want a supplier who is ready to answer any questions you have about their parts and processes. Can you easily reach your cell phone repair parts provider?

With these criteria and questions in mind, let’s look at five of the top suppliers in the USA.

1. RepairPartsUSA

RepairPartsUSA.com is a premier wholesale supplier of iPhone, iPad, and Samsung parts, catering to both individual device repair needs and professional repair shops worldwide.

Boasting over 12 years of industry experience, they prioritize swift service, quality parts, and competitive pricing.

Features include:

• Same-day shopping
• A lifetime guarantee on parts
• Robust return policy
• Money-back guarantee
• Discounts based on order volume

Best for: established cell phone repair shops needing high-volume deliveries

2. MobileSentrix

MobileSentrix started out solely serving wholesale distributors, but now works directly with retailers and repair shops. They provide specialized repair parts and accessories.

Features include:

• Ensuring meticulous standards, including essential internal parts with LCD
• Preventing issues like ghost touching
• Simplifying inventory management with prelabeled components
• Accommodating last-minute orders until 8 p.m. EST
• Lifetime warranty

MobileSentrix understands the needs of repair shops, offering drop-shipping to multiple locations and manager-overridden access for franchises.

Best for: repair shops with multiple locations

3. InjuredGadgets

Catering to cell phone repair shop owners, technicians, and DIY enthusiasts, InjuredGadgets boasts an extensive inventory of tools, accessories, pre-owned devices, and smart home products.

They’re the largest online wholesale parts distributor in the USA.

Features include:

• An array of high-quality replacement parts and repair solutions for cell phones, tablets, watches, game consoles, and MacBooks
• Transparent shipping policies, warranties, and returns
• Partnerships with quality product providers like Grip Glass tempered screen protectors

Best for: repair shops, DIY repair technicians

4. eTech Parts

With over a decade of experience, eTech Parts is a wholesale provider of cell phone parts. They offer LCD buyback, board-level repairs, and training services, guaranteeing a lifetime warranty on various devices.

eTech Parts is a reliable support hub for over 10,000 retail repair shops. Signing up with them gets you access to exclusive wholesale pricing and dedicated support.

Features include:

• Stringent quality control processes
• Free shipping on orders over $100
• Rapid local delivery options
• Wholesale benefits like bulk rate discounts
• Dedicated account managers
• Technical support

Best for: cell phone repair shops that require a large inventory

5. Phone LCD Parts

While they specialize in all things LCD, Phone LCD Parts also helps major retailers and repair shop owners source various mobile replacement parts. They’re committed to providing quality parts, competitive pricing, and exceptional customer support.

Features include:

• Financing and multiple payment options
• Various tools and accessories
• Easy returns and refunds
• A Quick Order feature

Best for: repair shops looking for tools and accessories

Cell Phone Repair Parts: One Part of the Equation

If you settle for the cheapest provider of cell phone repair parts without doing your homework, you could end up wasting your hard-earned money and upsetting customers. Whether it’s low-quality parts or nightmare return processes — you can’t afford to make the wrong choice.

Vet your suppliers. Use this list as a starting point. You can call each provider and ask the questions you need to feel confident in your choice. Once you have a supplier, building and managing that relationship is essential.

A dedicated point of sale (POS) system with robust inventory and vendor management capabilities can be your best friend when working with cell phone part providers. Want to see how CellSmart POS can help?

Schedule a demo of our repair POS software today.