In 2019, it’s tough to make it as a wireless dealer…
Especially if you’re in a big city, where there’s competition around every block. And if you’re competing for prepaid customers—it’s even worse….
Because if you don’t have unique services to set yourself apart, you’re forced into the price war. Cutting prices to win customers until razor-thin profits are all that’s left… Then you’re trapped in a race-to-the-bottom, where everyone loses.
But with CellSmart POS, there’s a better way… Forbes said it best:
“Online reviews are the best thing that ever happened to small businesses.”–Forbes1
Reviews Aren’t Just Nice to Have…
They’re your ticket out of the race-to-the-bottom.
How?
Consider this recent study2 by Podium, which discovered:
That means Google reviews are your ticket to…
Now… if you’d like to learn the 3 steps to create reviews for your business on demand—keep reading.
First, Make it Easy to Review You
Your customers are busy.
That means one key to reviews-on-demand is making it effortless to review your business. That’s why…
First, you’ll create a custom link that goes straight to your Google Review page in one click:
It’ll take you 5-minutes if you follow this step-by-step process:
Now, when a customer clicks this link it’ll take them directly to your Google Reviews page. This is essential because making it easy to leave you reviews is half the battle.
Let’s look at an example:
Here’s an Example Using CellSmart POS
Take CellSmart POS in New York for example:
Steps 1-3: See above.
Step 4: Find and copy your Place ID: ChIJW8G62s7ywokRJ0tjvtPyQic
Step 5: Replace DELETE with your Place ID in this link: https://search.google.com/local/writereview?placeid=DELETE
If you’d prefer, you can also create a shorter link via a URL shortener, like Bitly.
Either way, once you have your custom link, you’re ready for this next step…
Here’s the Secret to 5-Star Reviews on Demand (Hint: CRM…)
With your custom link handy, you’re almost ready to get reviews whenever you want. The last piece is using two of CellSmart POS’s best features: the CRM and text messaging module.
You see…
If you know where to look—getting 5-star reviews is easy…
The trick to creating 5-star reviews on-demand is identifying perfect opportunities. That means watching for customers who had an above-and-beyond experience at your shop. For instance…
Don’t overcomplicate it. Just look for happy customers and then make a note within each customers CRM profile. It’s simple enough to train retail employees fast—and deadly effective at creating 5-star reviews.
(While also avoiding those nasty 1-3 star reviews and smothering the ones you’ve got…)
After that, you’re ready for this last step…
Using CellSmart POS’s Text Message Module…
Now we can create reviews on demand.
Simply combine the custom link you created earlier, and the perfect customers you identified. Then send a text message asking for a review. Here are three basic methods:
Those are three basic approaches for writing texts that generate reviews. They’ll work best if you use them for inspiration—instead of copying line-for-line. Add a dash of your personality, your brand, follow the key points.
And then get ready for…
An Easier Way to Grow Your Business
If you follow this simple process, you can create 5-star reviews on demand for your cell phone shops. Which means you can increase your prices… get more customers… and maximize profits so you can finally scale your business.
If you found this article helpful, share it with your friends…
And if you’re a cell phone dealer not already using CellSmart POS? You’re doing it on hard-mode—there’s a better way…
With CellSmart POS—the ultimate unfair advantage for cell phone dealers. Click here to claim your free trial now.
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